CREATE CUSTOMER ACCOUNT

Existing Customers:

If you are an existing customer of ours and wish to make purchases online please click here and we will send you a user name and password via email.

New Accounts:

If you wish to purchase from our company you must have a Resale Tax Identification Number or a Tax Exemption Number.

Rokay Floral, Inc. is a wholesale distributor that sells to the retail trade only. We do not sell to the general public. All purchases are assumed to be for resale purchases or for use in your business operation.

Please fill out the information below and once all information is verified we will contact you with a username and password and terms of account.

(* Represents Required Field)

Customer Information
Legal Company Name*
DBA if applicable:
Street Address Line 1*
Street Address Line 2
City*
State*
ZIP Code*
Owner’s First Name*
Owner’s Last Name*
Primary Phone #*
Secondary Phone #
Cell Phone #
Fax Phone #
Email Address*
Confirm Email Address*
Resale Tax Number or Tax ExemptionNumber*
Year Business was Established *
Type of Business*
Buyers’s Name*
All orders within our delivery area are cash or credit card only unless a credit application has been filled out for acceptance of checks or credit terms have been established. For your convenience we accept Visa, MasterCard, Discover, and American Expresss If you wish to establish credit terms with our company you must fill out a credit application. You must be able to provide 4 trade references with whom you are actively doing business and currently have terms. You will be notified of approval after your application has been thoroughly reviewed. If you wish to pay by check but not establish terms, a credit application must still be filled out and 3 trade references must be provided. Click here for Credit Application You do not need to fill out a credit application if you are paying by Cash or Credit Card.

FAQ

Do you sell to the general public?

As a wholesale florist, we sell to trade only – floral professionals with a resale license and Valid Sales tax exempt number. If you are perusing our site and like our flowers and are not a floral retailer please ask your local floral provider about whether they sell our products.

DO YOU CHARGE SALES TAX?

There is no sales tax with a valid and applicable resale license.

HOW DO I PLACE AN ORDER?

There are several ways you can order with us. If you live near one of our locations you may visit, call, shop on our website, or fax in an order. If you are outside a location radius you may place an order either through a floral sales professional by phone, fax, email. Please contact us with any questions.

IS THERE A MINIMUM ORDER?

There is no minimum order when shopping at one of our locations.

HOW FAR IN ADVANCE DO I NEED TO PLACE MY ORDER?

While Rokay Floral does fill same-day and same-week orders, we strongly encourage our customers to place orders in advance. More lead time always translates into a greater ability to source flowers precisely in accordance with your needs

WHAT IS YOUR CREDIT/RETURN POLICY?

Credit requests must be made within 24 hours of receipt of product and should be accompanied by photos demonstrating the problem and number of stems impacted. We may require the return of products.

DO YOU SELL FLORAL SUPPLIES?

We carry a basic line of floral supplies at our Battle Creek location.

CREATE CUSTOMER ACCOUNT

Existing Customers:

New Accounts:

FAQ

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